Repair & Re-sizing

Repair

If your repair request is raised within 30 days of delivery, there will be no charges for the repair or shipping.

If you have crossed the 30-day window, please get in touch with our Customer Service Team. You can also make use of the services covered under our Lifetime Warranty, but you will have to bear the shipping charges both ways, along with insurance.

We offer the following complimentary services under our Lifetime Warranty:

• Re-polishing and cleaning of jewelry
• Gemstone or diamond tightening
• Rhodium re-plating
• Ring resizing

Re-sizing

Inspereza offers one free ring resizing within the first year of purchase. If you raise the re-sizing request within the first 30 days of purchase, you will get free shipping both ways. But if you have already crossed the 30-day period,you can either choose to ship your package on your own or purchase a one-way shipping label from us. If you choose to ship the package yourself, you do not need to pay for re-shipping. We will take care of that. 

Alternatively, if you prefer the convenience of purchasing a one-way shipping label from us, you can do so for a fee of $35 (plus taxes for domestic shipments) and $50 (international shipments). The re-shipping charges will be covered by us.

The next re-sizing will cost you $50. In some cases, where we need to remake the ring due to a major size difference, the charges may vary. Our Customer Service Team will inform you of the updated charges.